Cancellation Instructions

Make sure you are logged into your account in the membership area.

  • Click on your Avatar (the circle of your face) on the top right of the page.
  • Select Settings from the dropdown.
  • Click Credit Card Info in the top right of the page.
  • Hit the Remove Card and Cancel Subscriptions button and choose the one you wish to cancel. 

That's it! You will receive a confirmation email within a few minutes with a 4 question survey. We'd love to hear your feedback!

 


*If you've purchased through PayPal:

Cancelling a subscription cancels all future scheduled payments of that subscription. A subscription can be cancelled up until the day before the next scheduled payment in order for you not to be charged.

Make sure you are logged into your PayPal account.

  1. Go to your Settings.
  2. Click Payments.
  3. Under "Preapproved payments", click Manage preapproved payments.
  4. Select the merchant whose agreement you want to cancel and click Cancel.
  5. Click Cancel Profile to confirm your request.

That's it! You will receive a confirmation email within a few minutes with a 4 question survey. We'd love to hear your feedback!

 

Need help with this? email us at [email protected]


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